Shipping & returns



We deliver only in the BeLux countries, France and the United Kingdom.

Free delivery


Every order up from € 32,77- (39,-including VAT) we will deliver free throughout Belgium. For orders under € 32,77 we ask you a modest contribution to transport costs, only € 5,85 (6,95 including VAT). Outside Belgium we charge € 12,60 (15,00 iincluding VAT) for transport and delivery. Within Belgium we deliver by our own vehicles when possible. Our servicepeople can advise you about usage, installation and maintenance.

Delivery lead time


Orders normally will be delivered in Belgium within 2 to 3 days after orderprocessing. Outside Belgium your order wille be delivered within 4 to 5 days.




Urinoirshop is an official outlet for virtually all well-established brands. Despite the high quality of the products we have in our range, it is possible that you may receive a product that is not perfect. If this is the case, we will be happy to provide you with a suitable solution as swiftly as possible. The supplier’s warranty period applies to all products we offer. This means that all products come with a warranty period of at least 1 year. In some cases you will even be entitled to 2 or 3 years warranty. For consumer goods, no warranty claim can be made where the defect has arisen through frequent use. Manufacturing faults do come under warranty.